RIM announces BlackBerry Mobile Voice System
Research in Motion (RIM) has announced a new function that would allow BlackBerry users to integrate their desk phone as an extension on their device.
“With a new intuitive menu interface, BlackBerry smartphone users can place, receive and manage enterprise calls from their handset with ease. The user’s corporate identity (caller ID) is extended to the handset and allows users to give out one “Reach Me Anywhere” phone number that simultaneously rings their desk phone and BlackBerry smartphone. Mobile users are also able to access desk phone functions such as transfer, park, and extension dialing directly from the BlackBerry phone menu.
BlackBerry MVS also leverages the standard security features, IT policies and system management functionality provided within the BlackBerry Enterprise Solution, extending the administrative tools and services of the BlackBerry platform to the Ascendent Voice Mobility Suite. Among key security benefits is the ability to automatically authenticate mobile users to the PBX to help ensure that only authorized users and devices are accessing the corporate telephony system. Further, since calls are routed through the corporate PBX, any calls placed from a BlackBerry smartphone can now be logged or recorded for compliance with applicable corporate and regulatory requirements.”
